FAQ
Everything founders ask before getting started.
Still curious after reading? Reach the team any time on the contact page — a real person answers.
What is Baseok?+
Baseok is an AI-native commercial operating layer that sets up, runs, and remembers your entire business from one place. You connect your existing tools, control everything through a plain-English command bar, and Baseok watches the business in the background to surface what needs attention — before you have to ask.
Who is Baseok for?+
Any founder running a business without a full operational team. If you shipped a product and now need to actually run the company, raised funding and suddenly need hiring and investor updates, or are scaling fast and drowning in tabs — Baseok is the operating layer that replaces the infrastructure you don't have yet.
Is Baseok a replacement for my existing tools?+
No. Baseok connects to the tools you already use, or helps you set up the right ones. Your data stays in your CRM, accounting, and payment tools. Baseok is the layer on top that lets you control everything from one place, unifies your data, and surfaces insights across all of them together.
Does Baseok act on its own?+
Baseok is built around founder autonomy. By default it asks for your confirmation before executing any action that sends, creates, or updates data. You can set up automations to run in the background, but you choose what gets automated and when. Baseok never acts on your business without your knowledge.
What are the five layers?+
Setup connects your tools and configures everything. Orchestration lets you control every tool from one command bar. Company Brain unifies your data so you can query the whole business. Memory builds a permanent, searchable record of everything that happens. Intelligence benchmarks your metrics against your stage and explains what they mean. Each layer builds on the previous one.
What does Baseok remember?+
A permanent, searchable record of everything: every contract signed, every hire made, every investor update sent, every command run. When you raise funding, Baseok can generate your data room from its memory. The longer you use it, the more valuable that record becomes.
How long does setup take?+
Most founders are connected and running their first commands within minutes. Connecting a tool takes about 30 seconds via a standard OAuth login. If you don't have a tool yet, Baseok guides you through setting up the right one.
Do I need technical knowledge?+
No. Baseok is built for founders, not developers. Everything works through plain-English commands — no APIs, no OAuth jargon. If you can type what you need, Baseok can handle it.
Is my data safe?+
Yes. Each user's connected accounts are fully isolated. Your data is never visible to other Baseok users or shared with third parties beyond the tools you explicitly connect. All connections use industry-standard OAuth 2.0, and data is encrypted in transit and at rest. Read more on the security page.
How do I contact Baseok?+
Use the contact page to email the team, or reach support inside the dashboard once you're signed up. A real person answers.